Delivery

Shipping Your Darkest Fantasies Worldwide

At TheHorrorDome, we understand that your terrifying creations can’t wait. That’s why we’ve perfected a delivery system that ensures your premium horror products arrive with the same chilling precision they were crafted with. From our haunted warehouse in Charlotte, North Carolina, we dispatch nightmares to thrill-seekers across the globe.

Our delivery process is designed with the horror professional in mind – whether you’re preparing for Halloween, setting up a haunted attraction, or simply expanding your collection of the macabre. We bridge the gap between our dark creations and your doorstep with reliable, trackable shipping options.

Processing Your Order of Terror

Once you’ve selected the perfect items to unleash horror upon your space, our team of horror specialists springs into action. We carefully prepare each item with the attention it deserves:

• Order Processing: 1-2 business days
• Quality Check: Every prop, mask, and decoration is inspected before shipping
• Secure Packaging: We ensure your horror items arrive in pristine condition
• Tracking Information: Provided immediately upon shipment

Choose Your Delivery Method

Select the shipping option that best fits your timeline and budget:

Global Reach with Some Exceptions

We ship nightmares worldwide, bringing terror to doorsteps across the globe. However, even we have our limits:

• Serving: Customers worldwide
• Excluding: Select remote areas and parts of Asia
• International Considerations: Customs fees and import taxes may apply depending on your location

Our Return Policy from the Abyss

While we’re confident our products will exceed your darkest expectations, we understand that sometimes terror needs adjustment:

• Return Window: 15 days from receipt of items
• Condition: Items must be in original, unused condition
• Process: Contact our horror experts at [email protected] to initiate returns